Shipping policy

Shipping & Delivery

This section explains how we process and ship orders. Shipping options, fees, and delivery times shown at checkout are estimates and may vary due to factors outside our control.

Order processing

  • Orders are typically processed within 1–3 business days after successful payment.
  • During promotions, public holidays, or high-demand periods, processing may take longer.

Delivery estimates

  • Delivery times are shown at checkout (where available) and may vary by location.
  • Delays can occur due to weather, customs, carrier disruptions, or remote areas.

Address accuracy

Please ensure your delivery address and contact number are correct. If an order is returned to us due to an incorrect address or failed delivery attempts, we may need to charge a re-delivery fee or refund excluding shipping costs (where permitted by law).

Tracking

If tracking is available for your shipment, we’ll provide tracking details once the order is dispatched.